The Nairobi Dance Project takes great pride in being the leading Afro Latin Dance Company in Kenya. Our ability to maintain our reputation and to continue to grow and prosper is directly related to our Instructors’ expertise, loyalty, performance, and professionalism as well as our Students/Clients’ passion for dance, satisfaction with our services and loyalty to the Dance Company.
It is the policy of The Nairobi Dance Project to maintain a positive, healthy, productive learning and working environment for all Instructors and Students/Clients. As part of the Students/Clients’ training, The Nairobi Dance Project Instructors and Students/Clients are expected to behave in a responsible and disciplined manner and to adhere to the Company’s Code of Conduct and Policy, both inside the dance spaces facility and outside in the greater community as representatives of The Nairobi Dance Project.
Dance education requires “hands-on” instruction, as well as verbal instruction. Instructors will regularly correct Students/Clients by touching their arms, legs, feet, hips, back and head or dance in close position. Instructors will also verbally correct Students/Clients during class. If a Student/Client feels uncomfortable with this, they should communicate that directly with the Instructor.
All places on every course must be reserved AND paid for in advance. It is a basic condition of attendance that Course Fees are payable before the first day of class.
REFUNDS & CANCELLATION POLICY
The Nairobi Dance Project has a NO REFUND Policy. All purchases are final and non-refundable. The Company may issue store credit if a document from a doctor is presented to prove that the Student is not allowed to attend classes prior to the expiration of a package.
Group classes can be cancelled by the Student, at least 24 hours prior to the class starting by contacting their respective Instructors.
Private lessons have to be cancelled at least 24 hours before the private lesson is scheduled to begin. Late cancellations are non-refundable and the Student loses both their payment and their credit.
Workshop payments are not transferable and non-refundable.
While Students/Clients are allowed to drop in to classes, The Nairobi Dance Project strongly encourages that Students/Clients who choose to attend a series of classes, do so from start to finish to ensure continuous education and solid foundation.
ADVERTISING & SOCIAL MEDIA
Students/Clients may be photographed and/or videotaped during classes, rehearsals, workshops and/or events by an approved photographer. The Nairobi Dance Project will use these images/videos for their archives and/or for commercial and social media purposes and will never pair a Student/Client’s name with the image, unless provided with permission by the Student/Client. Every Student/Client will sign a waiver form allowing their image/video to be taken and used for these purposes. If a Student/Client does not agree to sign their waiver, he/she should let the photographer/videographer and/or the Instructors/ The Nairobi Dance Project Directors know that images and videos of them should not be posted or used anywhere.
The Nairobi Dance Project strives to provide the safest possible environment for Students/Clients to learn and practice dance. Our hard wood floors are installed and maintained professionally so they are not too slippery to avoid slipping injuries.
All areas are cleaned regularly to ensure a healthy environment for our classes and events.
The Nairobi Dance Project is not responsible and will not be held liable for any injuries that occur on the Dance Studio’s premises and outside.
A First Aid Kit is available and will be provided upon request.
NOTICES & MESSAGES
All The Nairobi Dance Project notices and messages are received via text, WhatsApp and email and are posted on the Studio’s website and Facebook page. Please make sure The Nairobi Dance Project has a current email address at all times and that you have allowed us to send you such communication. You can always correct your email and update your contact with us. If you do not have an email address, it is your responsibility to check with The Nairobi Dance Project website and Facebook page for any posted notices and messages.
POLICY ON HARASSMENT
It is the policy of The Nairobi Dance Project to work with Instructors and contractors as well as to provide services to Students/Clients regardless of race, religion, color, national origin or sex. All applicable laws relating to age, marital status, disability and discrimination will be strictly adhered to.
The Nairobi Dance Project expressly prohibits any form of unlawful Instructor, Student/Client harassment based on race, color, religion, sex, national origin, age, disability or status in any group protected by state or local law.
Instructors, Students/Clients who wish to register a complaint regarding any harassment based on race, color, religion, sex, national origin, disability or other protected factor should follow the procedure set forth in the Sexual Harassment policy.
It is the Policy of The Nairobi Dance Project to maintain a safe and professional environment free of harassment for all of its Instructors as well as Students/Clients. To that end, The Nairobi Dance Project has adopted the following policy:
SEXUAL HARASSMENT POLICY
The Nairobi Dance Project strictly prohibits sexual harassment of any Instructor and/or Student/Client. The Company strictly prohibits all other forms of harassment of any Instructor and Student/Client based upon that person’s race, color, religion, ethnicity, national origin, age, disability, sexual orientation or pregnancy. The Nairobi Dance Project is committed to the prevention of any and all harassment.
This Policy shall be guided by the guiding laws and principles that are outlined below and international conventions and shall promote the rule of law and promote and protect human rights:
- The Constitution of Kenya; Article 27, 28 & 29
- The Sexual Offences Act No. 3 0f 2006
- The Employment Act, 2007
- UN Convention of the Elimination of all forms of Discrimination Against Women (CEDAW)
- The Protocol to the African Charter on Human and Peoples’ Rights on the Rights on the Rights of Women in Africa
WHAT IS CONSIDERED HARASSMENT?
Harassment includes ethnic slurs or racial epithets, name-calling, jokes, cartoons, pictures, gestures, unwelcome physical touching, and other conduct based on a person’s sex, race, color, religion, ethnicity, national origin, age, disability, sexual orientation or pregnancy.
Harassment can occur between Instructors as well as between an Instructor and a Student/Client. Our Company will not tolerate harassment of Students/Clients or harassment by Students/Clients.
Sexual harassment is defined as: unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature.
Sexual harassment can take the following forms: sexual remarks, jokes, or other sexual conduct that interferes with another person’s personal space or creates an intimidating, hostile or offensive environment; display of sexually suggestive objects or pictures; personnel decisions by supervisors or managers regarding promotions, raises or scheduling based on an individual’s submission to or rejection of sexual advances; or submission to a sexual advance used as a condition of keeping or getting a job, whether expressed in explicit or implicit terms.
Harassment can occur between any Instructors, male or female, whether supervisor or not, or between an Instructor and a Student/Client.
WHAT SHOULD I DO IF I FEEL I’M BEING HARASSED?
All Instructors have a right to work without harassment. All Students/Clients have the right to take advantage of the services offered by The Nairobi Dance Project without harassment.
If any Instructor, Student/Client feels that they are being harassed, they should make an effort to immediately tell the harasser to stop the offending behavior.
If the offending behavior does not stop immediately, any Instructor or Student/Client who feels harassed is required to immediately and personally report the harassment to the Instructors and/or the Directors of The Nairobi Dance Project.
If any Instructors, Student/Client witnesses another person being harassed, that behavior should be reported to the Directors of The Nairobi Dance Project.
WHAT WILL HAPPEN AFTER I REPORT HARASSMENT?
Such reports will be investigated thoroughly and promptly. If deemed necessary by the Directors of The Nairobi Dance Project, appropriate disciplinary action, up to and including discharge, will be taken if it is determined that an Instructor and/or Student/Client has violated The Nairobi Dance Project’s policy on harassment.
All information regarding any specific incident will be kept confidential within the necessary boundaries of the fact-finding process. Once an investigation is in progress, the involved parties should not be in contact.
The Instructor, Student/Client reporting the allegation of harassment will be kept updated as to the investigative process and the final outcome.
Instructors, Students/Clients making false claims of harassment will be subject to disciplinary action or dismissal from The Nairobi Dance Project and will be banned from accessing the Studio’s premises and/or events.
The Nairobi Dance Project strives to provide the safest possible environment for Students/Clients to learn and practice dance as well as for Instructors to be professionals. Behaving as adults and following our rules will help build an even more successful environment where Students/Clients can learn and Instructors can do what they are passionate about.
SPEAK UP, WE LISTEN
Sexual harassment and bullying can exhaust those who endure it. Speaking up about this issue is often tough for fear of not being heard, upsetting managers and challenging corporate culture. Please don’t let these fears deter you. The company will do everything possible to stop sexual harassment, bullying and any other kind of harassment from happening, while supporting harassed and bullied employees. The company needs to know what’s going on they can act on it. By raising your voice on this issue, you help the company create a happy workplace and thrive.
This policy template is meant to provide general guidelines and should be used as a reference. It may not take into account all relevant facts and circumstances. The Nairobi Dance Project will not assume any legal liability that may arise from the use of this policy.